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Director, Pre-Sales / Global Advisory

North America/ Remote/Hybrid



You’ve been working with many of the Top 100 banks in North America, advising them in AML projects – either in analytic or investigations - on behalf of leading vendors. You’ve earned your street cred. You may have been working for BSA or AML teams yourself. You have a large network, and like being proactive about your knowledge. In fact, you prefer ‘hunting’ for opportunities to help the business grow, rather than wait for Sales to bring you over to support their efforts. In other words, you’re a business-oriented pre-sales leader. You’re interested in working for an innovative startup set to change the way AML is done. You’ve come to the right place!


Refine Intelligence is looking for an exceptional, pro-active, business-focused individual for a Pre-Sales / Advisory function as a Director in the North America region. This position effectively combines both ‘AML Subject Matter Expert’ and pro-active ‘Pre-Sales’ type roles (not technical – focus on subject matter expertise in consultative pre-sales) . 


This role provides you an opportunity to help banks with their most complex money laundering and scam investigation challenges. To be successful in this role, you will need to be comfortable with discussing anti money laundering investigations at banks and how the Refine Intelligence solution can be used to help.  


You’ll be talking to banks about their challenges and find the right way to solve them with our technology. You’ll be running customer demos and deep dive workshops, supporting accounts both pre-sales and post-sales.  You’ll also provide SME support for marketing events in North America. 


Within Refine Intelligence, your key internal stakeholders will include Sales, Product, Data Analytics, and Marketing teams. To be successful in the role, you will need to bring a proactive, enthusiastic, and highly collaborative attitude. You’ll want to lead, take the initiative, reach out – rather than wait to be called upon to provide support.


Your expertise must include deep domain expertise in anti-money laundering and preferably fraud/scam prevention in financial services (primarily banks). Ideally, you will have experience from working as an employee in a bank (e.g. AML/Fraud Investigator) and consulting/technology vendor perspective.


Your responsibilities will also include providing thought leadership via mediums such as media interviews, written articles, expert panels, and event presentations.

 Specific goals include

  • Lead generation and qualification using your personal network

  • Support the Sales function to grow revenue across new and existing strategic clients, via deep domain expertise and advisory support

  • Identify new use cases for product roadmap review, including the solution concepts and quantification of market need.

  • Delivering regular valuable thought leadership / presence in the market through written content, industry forums, and events.

  • Functional qualification and oversight of strategic deals. 

  • The role reports to the CRO / Equivalent exec

Role Responsibilities

  • Provide domain expertise and consulting support to field sales teams for new opportunities at existing and net new clients.

  • Work with customers to identify business challenges where Refine Intelligence can deliver value, and tailor the right solution

  • Delivering regular thought leadership content via mediums such as media interviews, written articles, expert panels and event presentations.

  • Evangelize the Refine Intelligence solution, present at conferences and enhance your personal brand in the AML/Scams domain. 

  • Identify emerging customer challenges, creative solution ideas and then work with the Product team to add as candidates for the product roadmap. 

  • Evaluate new use cases presented by sales teams against existing and potential product capabilities.

  • Provide functional qualification oversight of strategic deals.

  • Generate pipeline of revenue-generating product ideas for evaluation.

  • Maintain deep level of expertise in Refine Intelligence technology, domain, and markets.

  • Maintain a comprehensive understanding of the competitive landscape, AML, scams threat landscape and share insights with relevant internal teams such as Marketing, Product, and Sales.


  • High initiative and pro-activeness

  • Creativity and exceptional problem-solving skills

  • Exceptionally strong verbal and written communication skills

  • Expert-level consultative skills around Financial Crime, with a focus on AML, with the ability to collaborate and to explore options, to demonstrate and to effectively use active listening skills to understand client needs

  • Demonstrates the ability to collaborate, sense of urgency, curiosity, self-sustainability, accountability, and integrity

  • Candidate must possess a positive attitude, and an entrepreneurial spirit.

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