Solutions

A breakthrough in handling financial crime alerts

Resolve financial crime alerts with your customers, quickly and efficiently.

Refine Intelligence introduces a new paradigm in fighting financial crime alerts: partner with your customers to resolve them.  

Most alerts are sparked by legitimate activity like selling real estate, paying for renovations or sending a kid to college. Throughout history, banks had personal insights into their customers’ life patterns, but with growth and digital transformation banks have gradually lost that level of familiarity with the individual customer. Refine helps them regain that ‘superpower’ by enabling quick, efficient digital outreach that engages customers about their transactions, to prevent check fraud, money laundering and other financial crimes. 

Protect your business customers from damaging email compromise attacks with user-friendly digital validation inquiries that expose scams and educate customers.
Resolve in-clearing and on-us check alerts with high-velocity RFIs. Works with any check fraud detection system to improve prevention.
Prevent scams by engaging customers in their preferred channel and capturing critical context.
Bank impersonation attacks are skyrocketing. Using AI and automation, criminals are running large, high-quality account takeover schemes. Learn how Refine changes the game.
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Automated, multi-channel digital outreach designed for Zelle scenarios, to nip Zelle fraud and other P2P scams in the bud.