Catching the Good Guys

A paradigm shift in fighting financial crime

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The Refine Platform

Advanced customer engagement tools and analytics that enable customers to explain alert anomalies themselves, dramatically reducing investigation time for check fraud prevention, anti-money laundering, EDD/CDD, and more.

Powerful customer outreach for financial crime, compliance and operations teams

Speed Up Investigations

Two capabilities to quickly resolve most false alarms

Speed Up Investigations

Engage with your customers to resolve alerts quickly

High Velocity Outreach

Reach out effectively and quickly to your customers for check fraud prevention, EDD, fast AML alert resolution (aka RFIs) and more.

Maximize Your Detection

Supercharge your existing check fraud & AML transaction monitoring systems by streamlining your investigation process.

Generate Positive Engagement

Help your customers feel confident and supported, and capture fresh insights by interacting on multiple channels.

Gain an Upstream Advantage

Increase productivity by engaging your customers early on in solving alerts, enabling them to be part of the solution.

"Refine’s AML outreach is a total game changer for our Operations and Investigations teams. We used to wait days and often even weeks to get responses, and now we get them within hours. It’s a whole different ball game."

Chris Phillips, Director of AML Compliance, Valley Bank

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