Refine fights AI-powered fraud with customer-powered AI, that is, by teaming up with banks’ best fraud fighters – their own customers. With fully automated digital inquiries, a rapid response rate and agentic AI capabilities, Refine enables fraud teams to catch more fraud and identity scams while dramatically reducing the daily workload of analysts, operations and frontline teams.
Refine is led by a deep bench of experts in fraud and scam prevention, and it is supported by advanced product management, data science, and software development teams.