Tools

New Tool: Fraud Alert Banner Analyzer

Is Your Fraud Alert Banner Actually Helping Customers Steer Clear of Attacks?

Banks under attack often put up a fraud alert banner. Few have tested whether it actually works. The Refine Intelligence Fraud Banner Analyzer evaluates your banner against criteria pulled from real impersonation attack patterns, and tells you exactly what to keep or fix in under a minute.

What the Analyzer Evaluates

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Names the Attack Type

Generic “beware of scams” language gets ignored. Naming the specific threat, like caller ID spoofing, gets read.

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States What You’ll Never Ask For

Customers need a clear, memorable list: PINs, passwords, one-time codes, SSNs, full card numbers. Vague warnings don’t stick.

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Gives Clear Instructions

Hang up, call back on a known number, and never call the number the caller gave you. Anything softer leaves room for doubt.

📌

Visible, Persistent Placement

A banner buried in a footer or a one-time popup does almost nothing. Placement determines whether anyone sees it at all.

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Plain Language, No Jargon

Legal hedging and compliance speak lower comprehension right when clarity matters most.

📞

A Direct Phone Number

“Click here” isn’t enough during an active social engineering attempt. Customers need a number they can trust immediately.

⚠️

Tone: Urgent Without Being Alarming

Too calm and it’s ignored. Too alarming and it erodes trust in every other message you send. The balance matters.

Get Instant Access

Enter your details to unlock the analyzer and review your institution’s current fraud banner in under a minute.