Zelle fraud is notoriously difficult to manage. Many banks rely on 3rd-party providers and inflexible controls, and criminals take full advantage of the gaps.
Callbacks or asking customers to call in to release suspect payments is resource-intensive, high-friction, low-yield, and ineffective in scam scenarios.
Scam and fraud prevention professionals from qualified banks are invited to request the solution brief to learn how Refine changes the equation.